Jules Duck is Director of CX & PX at Tixel, where she blends customer and people experience to drive transformation that sticks. With 20+ years across CX, people leadership, and coaching, Jules believes in the ripple effect—when we invest in people, customers feel it too. Known for her person-first leadership (and iconic 1:1s), she’s a force for trust, empathy, and shared purpose in high-growth teams.
If there’s one constant in start-up life, it’s change. In this panel, Felicity Davis, Jules Duck, Emily Robinson, and Anna Volkova share how they’ve helped fast-moving companies navigate everything from hypergrowth to recalibration—without losing their people, momentum, or minds. Felicity brings insight from scaling and right-sizing at Linktree; Jules fuses CX and PX to lead change with empathy and personality at Tixel; Emily draws on a decade of People & Ops experience across tech and wellness; and Anna brings deep leadership experience across APAC from companies like The Iconic and HiBob, blending data-driven strategy with a strong people-first approach. Together, they’ll explore how to reduce resistance, communicate with clarity, and lead through uncertainty with purpose. Expect practical, honest insights into what works (and what doesn’t) when change is constant—and how to build teams that thrive in motion.
With five tracks running across the first‑ever Startup People Summit, even the most committed note‑takers couldn’t catch it all live.
Now, you don’t have to miss a thing.
The SPS 2025 On‑Demand channel is ready. Packed with 40+ session recordings from every track, game‑changing ideas from all our speakers, and 12 months to watch, rewatch, and take notes at your own pace.
But SPS was never just an event. With the All Access Bundle, you’ll get everything in On‑Demand, plus join our new private SPS Community—a year‑round space where startup People professionals share challenges and wins in real time, swap fresh ideas and frameworks, collaborate on solutions, and know they’re not doing this work alone. Because the real value of SPS isn’t just in what we heard, it’s in what we can build together next.
Just a reminder: If you’re a Unicorn Pass holder, you already have On‑Demand and SPS Community access included. No need to purchase an add‑on — you’re already all set!
Get access to every single session recording from the summit—all five tracks, all speakers, all the insights. Learn on your schedule and replay your favourites any time over (and over again).
40+ session recordings from every track
12 months to watch, rewatch, and take notes at your own pace
The ultimate post-event pass. Unlock all session recordings and join our exclusive SPS Community. One year of growth, connection, and inspiration—on your terms.
40+ session recordings from every track
12 months to watch, rewatch, and take notes at your own pace
Private SPS Community for year‑round connection and support
Peer‑led advice and collaboration on real challenges
Ongoing ideas, resources, and opportunities to level‑up all year
Startup People Summit 2025 was made possible with the support of our major sponsors
We were also proudly sponsored by
